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Sales follow-up

Example

Sales follow‑up. No lead goes cold.

An AI employee that answers every new lead in seconds, asks your qualifying questions, follows up every quote and brings old customers back, then hands you the warm ones. DONE sets it up, tests it and runs it for you.

Claude Certified ArchitectFoundations · Anthropic · 2026

02What it knows

It knows your business. And it~learns.

Behind every employee, one sheet that knows your services, prices, hours, team and the way you talk. Tell it something once and they all use it from the next message.

What it knowsOnly you and DONE see this

Clínica Sorriso

Services and prices
Whitening €180 · Cleaning €60 · Invisalign from €2,500
Opening hours
Mon to Fri, 9:00 to 19:00You told it · Tue 11:02
Team
Dr. Marta, orthodontics · Dr. Paulo, general dentistry
Rules
Free to cancel up to 24 hours before
Your voice
Warm and short. What, until when, how to book. No hype.

What your customers see

EmailSales follow-upSales follow-up

Hi João, it's been a year since your check-up. Dr. Paulo has Thursday free.Hi João, we now open Wednesday evenings. Would 20:00 suit your check-up?

From: Team✓ Uses what you told it · Opening hours

WhatsAppFront deskFront desk

Whitening is €180, and Thursday at 11:00 is free. Shall I book you?We're open until 21:00 on Wednesdays now. 20:00 is free. Shall I book you?

From: Services and prices✓ Uses what you told it · Opening hours

InstagramSocial mediaSocial media

Whitening, 20% off until Friday. Reply here to book.New: evening appointments on Wednesdays, until 21:00. Reply here to book one.

From: Your voice✓ Uses what you told it · Opening hours

Example

Example

03Voice and hands

A voice on one~side.

It works in the channels your customers and your team already use.

04The hands

Hands on the~other.

And it does the work in the tools you already use.

Channels

WhatsApp
Email
Slack
Instagram

WhatsApp10:42

NL
New leadSaw your ad. Can you send me a quote?

Tools

Calendar
CRM
Reminders
Sheets

CalendarMon

101112Mon 10:00Call · new lead

Channels

WhatsAppInstagramMessengerEmailSMSWebsite chatPhone callsSlackTeamsTelegramLinkedInTikTokGoogle reviewsForms

Tools

Google CalendarOutlookCal.comCalendlyHubSpotPipedriveSalesforceNotionAirtableGoogle SheetsExcelGoogle DriveDropboxStripeMoloniInvoiceXpressShopifyWordPressMailchimpCanvaTrelloAsana

Not on the wall? We'll connect it.

05The check

Nothing leaves without a~check.

Prices, facts, private details, promises and your tone, on every message, post and email. Anything unsure goes to a person first.

Prices and offersPrivate detailsPromises and rulesYour voice

InstagramSocial media

Whitening, 20% off until Friday. Reply to book.

✓

EmailAccounts

Invoice FT 412 for €120 is due on Friday.

✓

InstagramSocial media

50% off everything this week!

Price not approved

EmailRecruiter

We'd love to interview you on Tuesday at 10:00.

✓
Approvals queueYou or your team decide

Waiting for a person

Not your voice

WhatsApp · omg yes!! come whenever you want 😍😍

ApproveEditDiscard

Price not approved

Instagram · 50% off everything this week!

ApproveEditDiscard

Another customer's details

WhatsApp · Ana Ferreira has 16:30, so I can offer you 17:00.

ApproveEditDiscard

A promise you don't make

WhatsApp · We guarantee results in one session.

ApproveEditDiscard

1,248 checked this week · 4 to a person

Example

06In its first month

Already following up for a real business.

A real-estate franchise network in PortugalSeptember to October 2026

13 smedian reply time
35%of old contacts replied
0prices quoted without approval

Client name private. A list of old contacts was reactivated on WhatsApp: answered, qualified and handed to the team.

07How it starts

Your sales follow-up, running in 2 weeks.

You name the job. We do the rest.

Your partOne call, and a few minutes a week to read the report and answer what needs you.
Our partSetting up the job, connecting your tools, testing, running, improving and reporting.
Sales follow-up

DONESide A

Sales follow-up

  1. 01Day 1One call: you show us how you work.
  2. 02Week 1We set it up and test it on your real conversations.
  3. 03Week 2It starts working. Anything new comes to you first.
  4. 04Week 3It runs the shift. You read the Friday report.

Setup from €1,499 + VAT, once · Set up, tested and run by DONE · Stop any month

From€449a month per employee + VAT

08Liner notes

Questions owners ask.

01Will people know it's an AI?

Yes. It says so in its first message. Most people care more about a fast, useful answer.

02What does it ask a new lead?

Your qualifying questions, in your words: what they need, when, roughly what budget, where. You choose the questions; it asks them naturally, a couple at a time.

03How often does it follow up a quote?

As often as you decide, usually two or three times over a couple of weeks. Then it stops and tells you.

04Can it message old customers and leads?

Your customers, yes. People who never bought only if they agreed to hear from you. We check your list with you before anything is sent.

05Does it negotiate prices or discounts?

No. It only gives the prices and terms you've approved. Anything else comes to you.

06Does it work with my CRM?

HubSpot, Pipedrive, Salesforce and many others, or a simple sheet if that's what you use. Every lead and every follow-up is recorded there.

07What do I get from it?

The warm ones: a short card for each lead ready to talk, with what they want, when, and the best time to call. And a report every Friday.

08What does it cost? Can I stop?

From €449 a month + VAT, setup from €1,499 + VAT, once. Stop any month.

Book a call

Pick a time that suits you. It's a video call with DONE.

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