Example
Front desk. Every message answered in seconds.
An AI employee for your messages and bookings. It answers WhatsApp, Instagram and your website, day and night, books into your calendar, reminds the day before and rebooks the no-shows. DONE sets it up, tests it and runs it for you.
01The job
One disc. Every message.
Five tracks on one disc. Pick a moment: it plays on the phone, and the tracks it uses light up on the sleeve.
Example · a dental clinic
Serve customersDONE · Side A
Front desk
- 01Answer in seconds
- 02Book into your calendar
- 03Remind the day before
- 04Rebook the no-shows
- 05Answer the questions
Set up, tested and run by DONE
Answered in 22 seconds · booked
Voice note understood · two appointments booked
No price it wasn't given · assessment booked
Rebooked · tomorrow's 15:00 free for someone else
02What it knows
It knows your business. And it~learns.
Behind every employee, one sheet that knows your services, prices, hours, team and the way you talk. Tell it something once and they all use it from the next message.
What it knowsOnly you and DONE see this
Clínica Sorriso
- Services and prices
- Whitening €180 · Cleaning €60 · Invisalign from €2,500
- Opening hours
- Mon to Fri, 9:00 to 19:00You told it · Tue 11:02
- Team
- Dr. Marta, orthodontics · Dr. Paulo, general dentistry
- Rules
- Free to cancel up to 24 hours before
- Your voice
- Warm and short. What, until when, how to book. No hype.
What your customers see
WhatsAppFront deskFront desk
Whitening is €180, and Thursday at 11:00 is free. Shall I book you?We're open until 21:00 on Wednesdays now. 20:00 is free. Shall I book you?
From: Services and prices✓ Uses what you told it · Opening hours
InstagramSocial mediaSocial media
Whitening, 20% off until Friday. Reply here to book.New: evening appointments on Wednesdays, until 21:00. Reply here to book one.
From: Your voice✓ Uses what you told it · Opening hours
EmailSales follow-upSales follow-up
Hi João, it's been a year since your check-up. Dr. Paulo has Thursday free.Hi João, we now open Wednesday evenings. Would 20:00 suit your check-up?
From: Team✓ Uses what you told it · Opening hours
Example
Example
03Voice and hands
A voice on one~side.
It works in the channels your customers and your team already use.
04The hands
Hands on the~other.
And it does the work in the tools you already use.
Channels
WhatsApp10:42
Tools
CalendarThu
Channels
WhatsAppInstagramMessengerEmailSMSWebsite chatPhone callsSlackTeamsTelegramLinkedInTikTokGoogle reviewsFormsTools
Google CalendarOutlookCal.comCalendlyHubSpotPipedriveSalesforceNotionAirtableGoogle SheetsExcelGoogle DriveDropboxStripeMoloniInvoiceXpressShopifyWordPressMailchimpCanvaTrelloAsanaNot on the wall? We'll connect it.
05The check
Nothing leaves without a~check.
Prices, facts, private details, promises and your tone, on every message, post and email. Anything unsure goes to a person first.
WhatsAppFront desk
Booked ✓ Thursday at 11:00. See you then!
✓InstagramSocial media
Whitening, 20% off until Friday. Reply to book.
✓WhatsAppFront desk
omg yes!! come whenever you want 😍😍
Not your voiceEmailAccounts
Invoice FT 412 for €120 is due on Friday.
✓InstagramSocial media
50% off everything this week!
Price not approvedWhatsAppFront desk
Ana Ferreira has 16:30, so I can offer you 17:00.
Another customer's detailsEmailRecruiter
We'd love to interview you on Tuesday at 10:00.
✓WhatsAppSales follow-up
We guarantee results in one session.
A promise you don't makeWaiting for a person
Not your voice
WhatsApp · omg yes!! come whenever you want 😍😍
ApproveEditDiscard
Price not approved
Instagram · 50% off everything this week!
ApproveEditDiscard
Another customer's details
WhatsApp · Ana Ferreira has 16:30, so I can offer you 17:00.
ApproveEditDiscard
A promise you don't make
WhatsApp · We guarantee results in one session.
ApproveEditDiscard
1,248 checked this week · 4 to a person
Example
06How it starts
Your front desk, running in 2 weeks.
You name the job. We do the rest.
DONESide A
Front desk
- 01Day 1One call: you show us how you work.
- 02Week 1We set it up and test it on your real conversations.
- 03Week 2It starts working. Anything new comes to you first.
- 04Week 3It runs the shift. You read the Friday report.
Setup from €1,499 + VAT, once · Set up, tested and run by DONE · Stop any month
From€449a month per employee + VAT
07Liner notes
Questions owners ask.
01Will my customers know it's an AI?
Yes. It says so in its first message. Most people care more about a fast, right answer.
02What happens when it doesn't know?
It tells the customer someone will get back to them, and sends you the conversation with a short summary. It never guesses.
03Does it understand voice notes?
Yes. It listens, writes down what was said and answers, the way a person would.
04Which languages does it speak?
Your customer's. Portuguese, English, Spanish, French and more, and it switches mid-chat if they do.
05Does it work with my booking system?
Google Calendar, Outlook, Calendly, Cal.com and many other booking tools. No booking system? It keeps the diary for you.
06I already have a receptionist.
Good. It covers the nights, weekends, lunch breaks and busy hours. When your receptionist replies, it steps back.
07Can it use my business's WhatsApp number?
In most cases, yes. Sometimes a separate number is safer, for example when that phone is also someone's personal WhatsApp. We tell you which before anything is installed.
08Isn't Meta launching a free AI for WhatsApp?
It can answer simple questions. It won't follow up, book into your calendar, update your tools, follow your rules or send you a report every Friday. An autoresponder is not an employee.