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Front desk

Example

Hire an AI employee. Plug in any job.

DONE builds AI employees that take on your busy work: messages, bookings, posts, invoices, follow-ups. You name the job; we set it up, connect your tools, test it and run it.

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Claude Certified ArchitectFoundations · Anthropic · 2026

01The job

An AI employee for your busy~work.

Each job that fills your week becomes a disc: we set it up, test it and run it for you.

Pick any. Or name your own.

Front desk

Serve customersDONE · Side A

Front desk

  1. 01Answer in seconds
  2. 02Book into your calendar
  3. 03Remind the day before
  4. 04Rebook the no-shows
  5. 05Answer the questions

Set up, tested and run by DONE

Social media

Win customersDONE · Side A

Social media

  1. 01Plan the month's posts
  2. 02Make the images and videos
  3. 03Write in your voice
  4. 04Post and answer comments
  5. 05Report what worked

Set up, tested and run by DONE

Sales follow-up

Win customersDONE · Side A

Sales follow-up

  1. 01Answer every new lead
  2. 02Ask the qualifying questions
  3. 03Follow up every quote
  4. 04Bring old customers back
  5. 05Book the ones who say yes

Set up, tested and run by DONE

Content writer

Win customersDONE · Side A

Content writer

  1. 01Find what customers search
  2. 02Write the articles
  3. 03Keep your voice
  4. 04Publish and link
  5. 05Report what ranks

Set up, tested and run by DONE

Accounts

Run the businessDONE · Side A

Accounts

  1. 01Send the invoices
  2. 02Remind politely
  3. 03Record the promise
  4. 04Follow up on the day
  5. 05Hand disputes to you

Set up, tested and run by DONE

Office assistant

Run the businessDONE · Side A

Office assistant

  1. 01Sort the inbox
  2. 02List what's missing
  3. 03Ask for documents once
  4. 04File what arrives
  5. 05Flag what needs you

Set up, tested and run by DONE

Analyst

Run the businessDONE · Side A

Analyst

  1. 01Pull the week's numbers
  2. 02Watch the competitors
  3. 03Read the reviews
  4. 04Spot what changed
  5. 05Brief you on Monday

Set up, tested and run by DONE

Recruiter

Grow the teamDONE · Side A

Recruiter

  1. 01Read every application
  2. 02Ask your three questions
  3. 03Score the fit
  4. 04Book the interviews
  5. 05Brief you before each one

Set up, tested and run by DONE

Your job

Anything that repeatsDONE · Side A

Your job

  1. 01
  2. 02
  3. 03
  4. 04
  5. 05

Set up, tested and run by DONE

02What it knows

It knows your business. And it~learns.

Behind every employee, one sheet that knows your services, prices, hours, team and the way you talk. Tell it something once and they all use it from the next message.

What it knowsOnly you and DONE see this

Clínica Sorriso

Services and prices
Whitening €180 · Cleaning €60 · Invisalign from €2,500
Opening hours
Mon to Fri, 9:00 to 19:00You told it · Tue 11:02
Team
Dr. Marta, orthodontics · Dr. Paulo, general dentistry
Rules
Free to cancel up to 24 hours before
Your voice
Warm and short. What, until when, how to book. No hype.

What your customers see

WhatsAppFront deskFront desk

Whitening is €180, and Thursday at 11:00 is free. Shall I book you?We're open until 21:00 on Wednesdays now. 20:00 is free. Shall I book you?

From: Services and prices✓ Uses what you told it · Opening hours

InstagramSocial mediaSocial media

Whitening, 20% off until Friday. Reply here to book.New: evening appointments on Wednesdays, until 21:00. Reply here to book one.

From: Your voice✓ Uses what you told it · Opening hours

EmailSales follow-upSales follow-up

Hi João, it's been a year since your check-up. Dr. Paulo has Thursday free.Hi João, we now open Wednesday evenings. Would 20:00 suit your check-up?

From: Team✓ Uses what you told it · Opening hours

Example

Example

03Voice and hands

A voice on one~side.

It works in the channels your customers and your team already use.

03The hands

Hands on the~other.

And it does the work in the tools you already use.

Channels

WhatsApp
Email
Slack
Instagram

WhatsApp10:42

NC
New clientCan I book a cleaning on Thursday?

Tools

Calendar
CRM
Reminders
Sheets

CalendarThu

101112Thu 11:00Cleaning · new client

Channels

WhatsAppInstagramMessengerEmailSMSWebsite chatPhone callsSlackTeamsTelegramLinkedInTikTokGoogle reviewsForms

Tools

Google CalendarOutlookCal.comCalendlyHubSpotPipedriveSalesforceNotionAirtableGoogle SheetsExcelGoogle DriveDropboxStripeMoloniInvoiceXpressShopifyWordPressMailchimpCanvaTrelloAsana

Not on the wall? We'll connect it.

04Any job

Change the disc. Change the~job.

Same voice, same hands, same knowledge of your business. Only the disc changes: the front desk, your socials, your invoices, your hiring.

Front desk
Social media
Accounts
Recruiter
Front deskNew clientBooked ✓ Friday, 16:30
Social mediaInstagram3 posts scheduled · 12 comments answered ✓
AccountsClient€180 promised for Friday ✓
Recruiter12 applicants3 interviews booked ✓

Today · Front desk

  1. Answered a new client in 28 seconds
  2. Booked them for Friday at 16:30
  3. Sent tomorrow's 6 reminders
  4. Rebooked Monday's no-show
  5. Answered 3 questions about prices

Today · Social media

  1. Posted the whitening offer
  2. Answered 12 comments
  3. Made Thursday's reel
  4. Replied to 4 DMs, booked 2
  5. Scheduled next week's 3 posts

Today · Accounts

  1. Sent 14 invoices
  2. Reminded 5 late payers, politely
  3. Recorded a client's €180 promise for Friday
  4. Matched 9 payments
  5. Passed one dispute to you

Today · Recruiter

  1. Read 12 new applications
  2. Asked 8 of them your three questions
  3. Scored 5 as a strong fit
  4. Booked 3 interviews
  5. Sent you tomorrow's briefs

Example

05The team

Wire them into a~team.

Work moves from one to the next, like it does between people.

06The copilot

One copilot runs~them.

It hands out the work, checks it and keeps everyone in step.

07And you

The copilot reports to~you.

One message a week, and the few things that need you.

Copilot
Social mediaFront deskAccounts
A new leadSaw your whitening postNEW LEADBOOKEDINVOICED
Fri 17:00
DONE CopilotWhatsApp

Your week

61 conversations · 23 booked

9 posts live · 4 new leads from Instagram

2 need you

A post mentions a discountApproveEdit
A client wants a callCall back

Example

Example

08The check

Nothing leaves without a~check.

Prices, facts, private details, promises and your tone, on every message, post and email. Anything unsure goes to a person first.

Prices and offersPrivate detailsPromises and rulesYour voice

InstagramSocial media

Whitening, 20% off until Friday. Reply to book.

✓

EmailAccounts

Invoice FT 412 for €120 is due on Friday.

✓

InstagramSocial media

50% off everything this week!

Price not approved

EmailRecruiter

We'd love to interview you on Tuesday at 10:00.

✓
Approvals queueYou or your team decide

Waiting for a person

Not your voice

WhatsApp · omg yes!! come whenever you want 😍😍

ApproveEditDiscard

Price not approved

Instagram · 50% off everything this week!

ApproveEditDiscard

Another customer's details

WhatsApp · Ana Ferreira has 16:30, so I can offer you 17:00.

ApproveEditDiscard

A promise you don't make

WhatsApp · We guarantee results in one session.

ApproveEditDiscard

1,248 checked this week · 4 to a person

Example

09How it starts

Your first disc, running in 2 weeks.

You name the job. We do the rest.

Your partOne call, and a few minutes a week to read the report and answer what needs you.
Our partSetting up the job, connecting your tools, testing, running, improving and reporting.
Message our receptionistor book a call
Your job

DONESide A

Your job

  1. 01Day 1One call: you show us how you work.
  2. 02Week 1We set it up and test it on your real conversations.
  3. 03Week 2It starts working. Anything new comes to you first.
  4. 04Week 3It runs the shift. You read the Friday report.

Setup from €1,499 + VAT, once · Set up, tested and run by DONE · Stop any month

From€449a month per employee + VAT

10Liner notes

Questions owners ask.

01Is it an AI, and do customers know?

Yes. It says so in its first message. Most people care more about a fast, right answer than about who typed it.

02What can it do?

Any job that repeats: front desk, sales follow-up, social media, content, accounts, admin, reports, hiring. If it repeats, we can set it up.

03Do I have to set anything up?

No. We set up the job, connect your tools, test it and run it. You give us one call and a few minutes a week.

04Can it use my business's WhatsApp number?

In most cases, yes. Sometimes a separate number is the safer choice, for example when that phone is also someone's personal WhatsApp. We tell you which before anything is installed.

05How does it get better?

Every edit you make and every weekly review goes into what it knows. You see what changed in the Friday report.

06What does it cost? Can I stop?

From €449 a month per employee, setup from €1,499 once (prices + VAT). The volume is agreed in writing; WhatsApp's own message fees above it are passed on at cost. Monthly contract: stop any month.

07Is my customers' data safe?

It's never used to train AI models, and we delete it whenever you ask. Anyone who opts out is never messaged again.

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Pick a time that suits you. It's a video call with DONE.

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