Every enquiry answered
in 30 seconds.

An AI receptionist for Portuguese businesses: software, installed and run by DONE, that answers every WhatsApp and Instagram inquiry in under 30 seconds, qualifies the lead, books the appointment, and sends the reminders — 24/7. It always discloses that it’s AI.

Yes — by design. It says so in its first reply, every time. We think pretending otherwise is a lie your customers eventually catch, so ours is built to disclose and still get the booking.

It says so and hands the conversation to your team, with everything summarised. It never improvises on prices, medical claims or legal terms — those are blocked in code.

Yes. Portuguese customers love them; it transcribes and answers them like any other message. There’s a live example in the transcript above.

Whichever language your customer writes in — it replies in the same one, and switches mid-conversation if they do. Portuguese (including the way people actually write it on WhatsApp), English, Spanish, French and more, out of the box.

Google Calendar, Outlook, Calendly and Cal.com are on the menu; the exact wiring is agreed at install. No system at all? It keeps its own diary and your team sees it in one shared view.

Then it takes the shifts humans can’t: nights, weekends, lunch, and overflow when three people message at once. Your receptionist outranks it — one reply from your side silences it on that conversation.

Usually, yes — and where it needs a dedicated number we say so upfront. We confirm the best setup for your case on the call, before anything is installed.

Yes — and for basic FAQs it may be enough. It can’t run follow-ups or reactivation campaigns, write to your calendar or CRM, hold hard guardrails, or report to you weekly. An autoresponder is not an employee. If Meta’s assistant covers your case, we’ll tell you that on the call.

One to two weeks. Week zero we map your playbook; week one it listens and classifies while your team watches; from week two it answers, earning autonomy in stages you approve.

Installs start from €1,499 one-time plus a flat monthly fee from €449 — volumes agreed in writing, no per-message metering. The exact quote is delivered in writing on the demo call, next to your real payroll numbers so you can compare honestly.

Opt-outs are permanent, right-to-erasure is built in, data stays in the EU and is never used to train anything. Consent language for your first-touch messages ships with the install.